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Shipping

+Superior Service!
We promise immediate service with nationwide shipping on all orders placed by 5:00 p.m. MST. Plus, we offer a 24-hour turnaround time on any RMA and, if necessary, we'll replace any defective part before we receive your returned merchandise!

+Shipping Charges
Shipping charges are dependent on your location and the level of service you select. Call us toll-free at 1-800-543-0932 for more information.

FedEx for tracking information

Returns

If there's ever a problem, we have a hassle-free return policy. We'll even ship out advanced replacement parts within 24 hours. Rocky Mountain Ram memory products offer a lifetime warranty.

+RMA Process
All Return Material Authorizations (RMA) are issued by an RMA/Technical Support representative. No sales representative is authorized to issue an RMA. All requests for return are subject to Technical Support and/or Customer Service evaluations.

• All requests for an RMA number must be accompanied with the customer's original purchase order number or the Rocky Mountain Ram product invoice number.
• RMAs must be marked on the outside of each box when product is returned.
• All RMAs expire in 15 days.

Product must be returned in the same condition as it was received, with no tampering of the product. if RMAs are to be cross-shipped, a new invoice will be sent for the replacement product, and then a credit memo will be issued once the return item is received and approved by Rocky Mountain Ram.